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Nvizion Solutions
Customer Story

Kennametal increased page speed by 60% by organizing all the data in one place

Being one of the leading suppliers of industrial tools, we wanted our customers to have a better online experience, such that they could view and manage their account details, orders, invoices, scorecards, chequebooks etc., in one place with ease. The legacy systems were also affecting the overall website performance. With Nvizion Solutions, we have increased our website’s page speed by 60% and enhanced the customer experience. Customers now have complete control over their order information and invoices. New features like order replenishment and scheduled orders have encouraged buyers to return to our website, thus boosting customer loyalty. Nvizion has been a very important partner in helping us provide a better online experience to our customers.
Commerce Director



Kennametal is an American supplier of tooling and industrial materials. Everyday customers across aerospace, earthworks, energy, general engineering and transportation, count on Kennametal innovation to help them build the world around us.

The Challenge

Performance was one of the major challenge due to several existing legacy systems. To enhance customer experience and improve operational efficiency with an ability for customers to view and manage their account details, orders, invoices, scorecards, checkbook etc.

The Solution

Migrated the application from CCV1 to CCV2. Integrated SAP commerce cloud with Customer data cloud (CDC) via Gigya to import all customers data to storefront. Used SCPI to import all data from legacy systems. Integrated all pages from AEM and retrieving data through REST APIs. Established relationship between different B2B units giving control to manage orders and customer data based on their role and authorization.

The Benefits

Customer now has the control over their order information, invoices, vouchers etc. Page speed increased by 60% as all data is maintained in one place. Increased revenue with new features like order replenishment and scheduled orders.
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