Nvizion Solutions enables us to serve our customers smoothly, even during a traffic spike in the holiday season. We noticed a dip in conversions with the increase in website traffic. This traffic spike was causing our site to crash. Fast forward to today, and we can handle 2X more users ensuring flawless performance even during the holiday season. Thus, by optimizing the customer experience, we have seen a 5% increase in conversions and hence our revenues. Nvizion is backed by an expert team, which first evaluates your current problems, and then with the help of the right technologies, helps you to boost your website performance. Throughout our journey with Nvizion, their support has always been prompt and reliable.

Being one of the leading suppliers of industrial tools, we wanted our customers to have a better online experience, such that they could view and manage their account details, orders, invoices, scorecards, chequebooks etc., in one place with ease. The legacy systems were also affecting the overall website performance. With Nvizion Solutions, we have increased our website’s page speed by 60% and enhanced the customer experience. Customers now have complete control over their order information and invoices. New features like order replenishment and scheduled orders have encouraged buyers to return to our website, thus boosting customer loyalty. Nvizion has been a very important partner in helping us provide a better online experience to our customers.

Nvizion Solutions enabled us to remain competitive, increase customer loyalty, and drive revenue growth by creating a personalized recommendation engine. In addition, Nvizion created an inspiring shopping experience for our customers, reducing calls to customer service and reducing time to place an order making it easier for them to engage with us online. They created a reporting dashboard that helped businesses leverage customer statistics for better planning. With their technology, functional expertise, & tremendous experience on Oracle Commerce, several features including subscriptions, renewals, express checkout, Rewards and Enhanced Endeca search were implemented along with numerous custom backend integrations and CSC customizations. As a result, we observed a 15% increase in AOV and a 25% increase in CSAT. Nvizion provided our technology, merchandising, and marketing teams the foundation they need to continue to grow our business. Nvizion is a strong partner for our digital strategy.

Nvizion helped us create a multi-channel commerce roadmap and then implemented an end-to-end commerce portal using SAP Commerce Cloud. As a result, our customers can easily place the orders on their own without sales assistance. This has enhanced our buyer experience by creating customized portfolios and pricing based on customer loyalty.