Fastest CDN for Digital Commerce

It was a tedious task to collect product information from various suppliers, enrich and categorize data, verify the data added by our suppliers and update all our channels with the latest information. We want to deliver a superior experience to our customers and update them with the latest information about the product, irrespective of which channel they use. And that’s when we reached out to Nvizion with our requirements. The entire item journey is automated and well-handled using task management, enhancing customer journey across all channels. We can ensure that the customers always have brand-sanctioned, consistent, updated product information at every touchpoint. We have been extremely pleased with the professional service provided by Nvizion.

We have operations in more than 70 countries and thus it was getting more and more difficult to manage brand specific product data. We were looking at a reliable partner that would help us improve the product data quality and enable us to manage data translation for multiple languages. Nvizion’s innovative solutions, team’s expertise and great attitude are the primary reasons we decided to partner with them. From planning the strategy to the final testing, the process has been very smooth and they have been highly responsive whenever we had any queries.

For us, being data-driven is a crucial factor for digital transformation. We count on accurate as well as timely data delivery. And thus, when we decided to migrate our PIM from Oracle to Informatica MDM P360, we wanted a trusted partner to understand our current challenges and business requirements. With Nvizion’s help, we reduced the manual effort and ECO cycle time for a product to be available in the market. It has become much easier for the business heads to track the status of live ECOs, as now the data is at their fingertips.

Nvizion Solutions has allowed us to successfully upgrade our PIM system on two occasions since 2013. There are many digital commerce solution providers who have the knowledge and skills to get the job done, but what sets NVizion apart is working with them is a true business partnership. Their staff goes out of their way to not only complete the work as scheduled, but also continue to troubleshoot and resolve issues as they arise. Nvizion’s business model puts the customer first, something you can’t always find.

Nvizion Solutions enables us to serve our customers smoothly, even during a traffic spike in the holiday season. We noticed a dip in conversions with the increase in website traffic. This traffic spike was causing our site to crash. Fast forward to today, and we can handle 2X more users ensuring flawless performance even during the holiday season. Thus, by optimizing the customer experience, we have seen a 5% increase in conversions and hence our revenues. Nvizion is backed by an expert team, which first evaluates your current problems, and then with the help of the right technologies, helps you to boost your website performance. Throughout our journey with Nvizion, their support has always been prompt and reliable.

Being one of the leading suppliers of industrial tools, we wanted our customers to have a better online experience, such that they could view and manage their account details, orders, invoices, scorecards, chequebooks etc., in one place with ease. The legacy systems were also affecting the overall website performance. With Nvizion Solutions, we have increased our website’s page speed by 60% and enhanced the customer experience. Customers now have complete control over their order information and invoices. New features like order replenishment and scheduled orders have encouraged buyers to return to our website, thus boosting customer loyalty. Nvizion has been a very important partner in helping us provide a better online experience to our customers.

Nvizion Solutions enabled us to remain competitive, increase customer loyalty, and drive revenue growth by creating a personalized recommendation engine. In addition, Nvizion created an inspiring shopping experience for our customers, reducing calls to customer service and reducing time to place an order making it easier for them to engage with us online. They created a reporting dashboard that helped businesses leverage customer statistics for better planning. With their technology, functional expertise, & tremendous experience on Oracle Commerce, several features including subscriptions, renewals, express checkout, Rewards and Enhanced Endeca search were implemented along with numerous custom backend integrations and CSC customizations. As a result, we observed a 15% increase in AOV and a 25% increase in CSAT. Nvizion provided our technology, merchandising, and marketing teams the foundation they need to continue to grow our business. Nvizion is a strong partner for our digital strategy.

Nvizion helped us create a multi-channel commerce roadmap and then implemented an end-to-end commerce portal using SAP Commerce Cloud. As a result, our customers can easily place the orders on their own without sales assistance. This has enhanced our buyer experience by creating customized portfolios and pricing based on customer loyalty.