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Customer Story

Quicker Go To Market with centralized Product Information Management

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It was a tedious task to collect product information from various suppliers, enrich and categorize data, verify the data added by our suppliers and update all our channels with the latest information. We want to deliver a superior experience to our customers and update them with the latest information about the product, irrespective of which channel they use. And that’s when we reached out to Nvizion with our requirements. The entire item journey is automated and well-handled using task management, enhancing customer journey across all channels. We can ensure that the customers always have brand-sanctioned, consistent, updated product information at every touchpoint. We have been extremely pleased with the professional service provided by Nvizion.
Data Steward

About

SaveOnFoods

The Challenge

They have to collect product information from various suppliers and then enrich and categorize automatically. They wanted to allow manual verification for workflow that also allows editing of the product data. Finally, a lightning-fast mechanism was required that enables different channels to have product catalog information quickly.

The Solution

Nvizion used Enterprise PIM to collect information from supplier using hotfolders and data hub. Supplier portal was used to allow suppliers to manually edit information. We used ECCNet Data Fetch into the PIM and tackled the live updates for data consistency. Items were auto categorized based on data rules created by Nvizion. Primary & secondary supplier classification at item level helped take the most meaningful product data.

The Benefits

Entire item journey was automated and well-handled using the task management system enhancing customer journey across all channels. Ensured that customers always have brand-sanctioned, consistent, updated product information at every touchpoint. Business process workflow along with imports helped disseminate the central product information to various channels for quicker go to market.
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