How Data-Driven Enterprises Drive
Breakthrough Growth across Industries

In this episode of Nvizion’s Podcast, Rakesh (Executive VP, Nvizion Solutions) speaks with Sri Lakshmi, CIO of Switz Group, a digital transformation leader who has built advanced analytics capabilities across banking, financial services and FMCG.

Lakshmi shares her journey from a humble childhood in India to leading AI innovation in global banks and eventually making the unexpected shift from banking to baking. She explains why the FMCG and bakery sector is still one of the most underutilized spaces for data and AI, and how strong data foundations can improve forecasting, profitability, supply chain efficiency and customer experience across multiple markets.

Drawing from her experience in building conversational AI in banking and modernizing ERP and data ecosystems in FMCG, she outlines clear, practical steps leaders can use to move from assumptions to insights and turn AI ambitions into meaningful business value.

Highlights from the Session

• Data Diagnosis is the first step since AI cannot work without knowing where data sits, how clean it is, and how systems connect.
• Master Data is the backbone, and inconsistent SKU or customer masters lead to revenue loss and operational issues.
• Most tech projects fail due to low user adoption, weak training, and missing feedback loops rather than technology issues.
• The modern CIO’s role is to simplify architecture, strengthen core systems, and give teams quick access to trusted insights.