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Customer Story

Henry Schein offers exceptional user experience using modern commerce Nvizion Solutions architecture

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About

Henry Schein

Henry Schein, Inc. is an American distributor of health care products and services with a presence in 32 countries. The company is a Fortune World's Most Admired Company and is ranked number one in its industry for social responsibility by Fortune magazine.

The Challenge

They wanted to jumpstart their digital transformation, operationalize eCommerce at scale, and elevate their brand and customer experience management. With the shift to a new commerce platform and moving to cloud ERP systems, they want to empower users to get things done on their own & augment the relationships that users value the most at the same time.

The Solution

Created a modern modular techstack that future-proofs the commerce solution, preserves an easier upgrade path and enables continual site optimization. The website was tuned to cross-sell and upsell products. Nvizion helped them curate tailored recommendations for their users. This has enhanced the user experience as users now can find a product of their choice with ease.

The Benefits

Nvizion helped Henry Schein increase business agility, solve business challenges and minimize complicated customizations. The partnership helped them create new revenue models, thus increasing sales and, at the same time, optimizing the customer journey.
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