Experience Management & Omnichannel Experience

Our business is constantly growing and evolving, and to improve the customer experience, we always aim at expanding our digital channels and innovations. We decided to migrate our data to Informatica, a modern data management tool. But importing our extensive data as quickly as possible was a tedious task. We partnered with Nvizion to onboard our entire business data. We now have complete, accurate and trustworthy product data across all channels, which has enhanced the customer journey. The entire item journey is automated, which allows us to process our products faster and get online quickly.

Nvizion helped us create a multi-channel commerce roadmap and then implemented an end-to-end commerce portal using SAP Commerce Cloud. As a result, our customers can easily place the orders on their own without sales assistance. This has enhanced our buyer experience by creating customized portfolios and pricing based on customer loyalty.

We at Direct Wines have been focused on providing our online retail customers an engaging and intuitive shopping experience. Nvizion Solution Team has helped us in our approach to design and development to provide an authentic brand experience to our customers. Their team have a deep understanding of the eCommerce domain and expertise in the Oracle eCommerce platform. Their team consists of professionals committed to customer satisfaction. Nvizion Solutions has contributed in building our API framework which has increased our Go To Market speed. We continue to use their expertise on our roadmap planning for our eCommerce platform. Our relationship grew stronger throughout the engagement in the last eight years and we look forward to continuing to develop this further in the future.

We have been partnering with Nvizion for several years to build and enhance our PIM MDM solution. The Nvizion team helped us to provide a stable and sustainable system by implementing and advising us on the best technical approaches. Their customer-first model makes the collaboration smooth between the two companies with streamlined and close communication. Nvizion keeps up with PUMA’s pace in our Ecommerce expansion by enabling new online stores and building new features which improve our time to market.